处理问题十步黄金法则,黄金三问法—洞悉事物的底层逻辑

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  【处理问题十步黄金法则】

  1.调整心态:遇事不怕事,不慌张,沉住气

  2.明确问题:了解清楚怎么回事,明确问题的类型

  3.明确目标:制定出要解决问题,所要达到的目标

  4.罗列资源:列出解决问题所需资源(人、财、物)

  5.折解问题:把问题拆解细分,找到问题的具体细节

  6.方法方案:探讨商量方法,提出解决方案

  7.行动执行:方案给出立马执行

  8.反馈改进:执行中要根据情况进行修改,得到最完善的方法

  9.总结经验:总结方法和经验并保存下来

  10.反思教训:统汁损失、吸取教训、避免再犯

处理问题十步黄金法则,黄金三问法—洞悉事物的底层逻辑(图1)

  【黄金三问法—洞悉事物的底层逻辑】

  很多时候我们发现沟通一件事,对方一直没有按照自己讲的去做,以为是对方要特立独行或者对着干。

  其实是对方没有完全领会,虽然利用这个方法:沟通三步法,让对方高效执行!(点击可阅读)可以很好地讲清楚,更好地确保行动的执行。

  但其实确保双方意识上的统一会更加重要!而统一意识又是一个需要不断沟通,不断扩大沟通的公开区域的模型,当大家已知的都变得一样的时候,再加上公开思考方式后,就能更好的确保行动了。

  当我们自己理解一件事情的时候,也要学会问自己三个问题:

  1.这是什么?

  2.怎么做到的?怎么一回事?

  3.为什么是这样,原理或者动机是什么?

处理问题十步黄金法则,黄金三问法—洞悉事物的底层逻辑(图2)

  [Ten-step golden rule for dealing with problems]

  1. Adjust your mentality: don't be afraid of trouble, don't panic, keep calm

  2. Clarify the problem: understand clearly what is going on and the type of problem

  3. Clear goals: formulate the goals to be solved and achieved

  4. List resources: List the resources (human, financial, material) needed to solve the problem

  5. Resolve the problem: break down the problem into subdivisions and find the specific details of the problem

  6. Method and plan: discuss and discuss methods and propose solutions

  7. Action execution: The plan is given and executed immediately

  8. Feedback improvement: The implementation should be modified according to the situation to get the most perfect method

  9. Summarize experience: summarize methods and experiences and save them

  10. Reflect on the lessons: learn from the loss, learn from the lessons, and avoid recidivism

  Many times we find that when we communicate, the other party has not done what we said, thinking that the other party wants to act independently or against each other.

  In fact, the other party does not fully understand it, although this method is used: three-step communication method, so that the other party can execute it efficiently! (Click to read) It can be explained clearly and better ensure the execution of the action.

  But in fact, it will be more important to ensure the unity of consciousness on both sides! And the unified consciousness is a model that requires constant communication and continuous expansion of the open area of communication. to better ensure action.

  When we understand something, we also need to learn to ask ourselves three questions:

  1. What is this?

  2. How did you do it? What happened?

  3. Why is this so, what is the rationale or motivation?



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